Items that are not made to order will ship within 7 days, although usually I ship items sooner. I like to get your stuff to you for you to enjoy!
Because art prints are printed to order, there may be occasions when I need to get more ink or paper to complete an order. I’ll always keep you in the loop if it takes me more than 7 days to get your order out.
If I have a tracking number for your package, I will provide it to you when I complete you order.
If the shop is closed for any period of time, or shipping will be delayed, I will post that information in a banner at the top of my shop. In most cases, you’ll still be able to order products and they will just ship when the shop reopens.
I’m one of those reduce, reuse, recycle people, so I tend to send items with just the right amount of packaging to get to you safely. Art will arrive in protective plastic, as well as with padding if appropriate. I usually wrap smaller paintings and things that might be delicate in plastic cling wrap to protect them; just take it off and hang the art up.
If you have any issues with your order, please contact me immediately.
If items in your order are damaged or your order is not correct, tell me about the problem within 5 days of delivery, and I will provide you with information on where to email pictures of the issue so it can be resolved.
Unfortunately, sometimes shipping companies make mistakes or don’t get things to their destination as quickly as planned. If I have tracking information for your package, I will provide it to you when I complete your order so you can see your package traveling to you.
I ship from the United States. You are responsible for covering any import or customs fees that your country charges you. I don’t get anything from those fees, and I have absolutely no control over them. I label package contents correctly. I do not lie on customs forms or mark packages “gift,” because it would be a felony for me to do so, and I think handcuffs would clash with my outfits.
My shop allows customers the ability to leave reviews on products, if they have purchased that product.
If you would like to leave a review and you’re not able to because you didn’t purchase the item directly on my website, please let me know. I can provide you with the ability to leave a review or a testimonial, depending on which is appropriate.
Your satisfaction matters to me. If you have a problem, I always ask that you contact me prior to leaving a review so that I can help solve it, and so that your review can be as accurate as possible.
Your review will not post immediately, because they are manually approved. It will post as soon as I get a chance to approve it.
Because I teach a variety of workshops, workshop reviews may be for a previous workshop I taught, as opposed to the one you are signing up for now. They can give you an insight into what to expect when you take a workshop, even if they mention specifics that are not the same for this workshop.
I appreciate you taking the time to leave a review. What you have to say can help me make sure I provide the best experience to clients, and it can also help others know what to expect when they purchase my work or take a workshop. Thank you for taking the time to share your input!
I reserve the right to refuse service to anyone, for any reason or no reason at all, at any time. This includes workshops.
If it seems like an order may be fraudulent, I reserve the right to cancel it at my discretion. If you have any concerns about your order seeming questionable when it is legitimate, feel free to contact me and let me know what’s going on.
Harassing or abusive behavior will not be tolerated.
I’m LGBTQ+. People of all ethnicities, gender identities, orientations, and religions are welcome to purchase items from my shop and peruse my website.
Speaking of which, I’d love to see pictures of you being you while enjoying your new stuff on social media! Tag @AprilMarieMai
The sale of artwork does not grant reproductive rights. You may not share or sell downloads you purchased, or make derivatives; they are for your personal use only, as described. If you want to reproduce my artwork, contact me about licensing, and let me know what you have in mind.
I do work on commission. If you’d like to order something special, please contact me and let me know what you have in mind. It helps if you can tell me what style of my work you’re interested in, and if you have an amount budgeted or a deadline for the work.
Commissions require a 50% deposit upon order, and the rest is due prior to shipping. If your item is personalized or something I won’t be able to easily sell to others, all payment is required before the work will start.
Sometimes I receive requests for pieces that are not in the styles I tend to create in. If I don’t think I’m the best match to create what you’re looking for, I will be upfront and let you know that. I want to make sure you get something that is a good match for you.
When held in my studio, workshops are often limited to specific groups, or people I know. Class size is small. You will learn about an element of art, and explore it by creating your own work of art that you like. I will be there to help you problem solve. You will learn how to handle the medium we work in, and how to clean up properly afterward. You’ll leave the class with the skills to make your own art at home, and the ability to contribute to a discussion on any work of art.
If a workshop is cancelled due to bad weather, it will be rescheduled and you can choose to do that workshop or be refunded. If you realize you won’t be able to make it to a workshop, contact me before the workshop happens (the sooner, the better). You may give me the name and email address of the person you’d like to gift your spot to, or you can choose to apply the amount to a later workshop.
I love sharing art with you, and I want to make it a good experience for you. My studio is a relaxed environment where you can be yourself, with art and plants all over. I design my workshops to be stress-reducing. If you have any questions, please contact me.
Workshops on site (at parks or other locations) will be open to everyone, with the same policies of workshops in my studio.
At other locations, when classes are paid for not on my website, those classes will be subject to the terms of the organization or group I am teaching the workshop with. These classes are open to anyone who wants to attend, with however many seats are available.
Attire: Some mediums are messier and more permanent than others. The proper attire for painting is whatever you don’t mind getting paint on. I often wear my pajamas or workout clothes while I make art. If you want to wear your pajamas to a workshop in my studio, go for it! No judgement here. If we’re working with glue, it’s usually easier to keep off of clothes than paint.
Nails: Acrylic paint and adhesives will stick to your painted nails, and probably will not come off. Please let me know ahead of time if you’re concerned about this, and I can get gloves to accommodate you. If you pick a limited palette of colors, you may enjoy the look the added paint brings.
People of all ethnicities, orientations, gender identities, and religions attend my workshops. I ask all participants to respect each other. I provide name tags with the ability to share your pronouns, and mine are on my name tag. My workshops are and always will be a safe space to have a date night with your partner, spend time with your friends, or come on your own to learn something new. We’ll all have fun while we learn and make stuff.
If you would like to hire me to teach a workshop for your group or organization, please contact me with details.